Privacy Policy

1. Information We Collect
‍Gimme Care collects personal and medical information that you voluntarily provide when using our services, including:

  • Name, email address, phone number, and shipping address
  • Payment information required to process a one-time transaction
  • Medical and health information required for a single telehealth consultation
  • Information submitted during intake forms or clinician evaluations

We also collect limited information automatically when you use our website, such as IP address, browser type, device information, pages visited, and usage data. This information is used solely for security, analytics, and service functionality purposes.

‍2. How We Use Your Information
We use your information only as necessary to operate our services and complete individual, one-time interactions, including to:

  • Provide a one-time telehealth consultation with a licensed healthcare professional
  • Support clinician review and medical decision-making for that specific visit
  • Process, fulfill, and ship a single, one-time order, if approved
  • Communicate with you regarding your consultation, order status, or a specific support request
  • Provide customer support related to an individual visit or transaction
  • Improve our services, website functionality, performance, and security
  • Comply with applicable healthcare, legal, and regulatory obligations
  • Send administrative or service-related communications related to your visit or order
  • Send marketing communications only with your explicit consent, which you may opt out of at any time

Your personal and medical information is not used to initiate recurring purchases, subscriptions, automatic refills, or future transactions, and is not reused for advertising based on prior medical activity.

‍3. HIPAA Compliance
‍Your medical information is protected under the Health Insurance Portability and Accountability Act (HIPAA).

Gimme Care maintains administrative, technical, and physical safeguards to protect your Protected Health Information (PHI). PHI is shared only with authorized healthcare providers, pharmacies, and service partners as necessary to complete a specific consultation or one-time order, or as otherwise permitted or required by law.

‍4. Information Sharing
‍We may share your information only as needed to complete a specific visit or transaction, including with:

  • Licensed healthcare providers for a single medical consultation
  • Licensed pharmacies for one-time prescription fulfillment
  • Payment processors to complete a one-time payment
  • Shipping carriers to deliver a single approved shipment
  • Service providers that support our operations (e.g., hosting, security, analytics)
  • Regulatory authorities or law enforcement when required by law

Gimme Care does not sell your personal or medical information to third parties.

5. Data Security
‍We implement industry-standard security measures, including encryption, secure servers, and access controls, to protect your personal and medical information associated with individual visits and transactions. While we take reasonable steps to safeguard data, no method of transmission or storage is 100% secure.

‍6. Cookies and Tracking Technologies
‍Gimme Care uses cookies and similar technologies to:

  • Enable core site functionality
  • Analyze site performance
  • Improve user experience

Cookies are not used to create recurring billing profiles or ongoing purchasing behavior. You may control cookie preferences through your browser settings.

‍7. Your Privacy Rights
‍Subject to applicable law, you have the right to:

  • Access personal information associated with your visit or transaction
  • Request correction of inaccurate information
  • Request deletion of certain information (subject to medical and legal retention requirements)
  • Opt out of marketing communications
  • Request a copy of your medical records

8. Children’s Privacy
‍Gimme Care’s services are intended only for individuals 18 years of age or older. We do not knowingly collect personal or medical information from children.

‍9. Changes to This Privacy Policy
‍We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the services after changes are posted constitutes acceptance of the revised policy.

‍10. Contact Us
‍If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
‍Email: hi@gimme.care
Available: 8 am EST - 8 pm EST

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